AI customer support for businesses
Answer every customer, without hiring a night shift.
Customer Support Buddy answers questions from your own business info, takes written support tickets, and hands tricky conversations to a real person.
Services
Everything customer support needs
AI chat support
A chat widget for your site that answers customers instantly from your own business info, FAQs and products.
Support tickets
Customers send written requests, track the status, and read your team's replies in their inbox.
Live agent handoff
One tap on “Talk to a person” hands the chat to your team, right where the customer left off.
Features
Built for small teams
Unanswered questions flagged
Anything the AI can't answer from your info is flagged for review.
Your knowledge, your answers
Edit business info, FAQs and products — changes apply instantly.
One inbox for everything
See every chat and ticket, reply, flag, reopen or close.
Team access
Invite agents so your whole team can pick up conversations.
Always on
Customers get help day or night, even when you're offline.
Plans from $39 a month.
Starter, Growth and Pro — pick the plan that fits, with two months free on yearly billing.
Compare pricing plans